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FAQ


GENERAL :

Ans. We are in the business of manufacturing customized furniture in different segments such as modular kitchens, home, office, school, library, hotel, restaurant, cafeteria, retail/shop fittings, etc.
Ans. Yes. We manufacture customized furniture as per your site, which includes customization, from design to size to colour to material to finishes, etc.
Ans. Yes. We do. Click here to know more.
Ans. Yes, we welcome customers to see our factory and production process after initial formalities. For more information about our complete process click here
Ans. We manufacture customized furniture at the factory itself and not at your site. The assembly can be arranged as per your availability during weekends or any other day.
Ans. Assembling one standard item could take around one to two hours, and a standard kitchen may require one whole day. However, it varies from product to product.
Ans. Yes. We can manufacture as per the designs and specifications given by your designer.
Ans. Yes, we can.

PRODUCTS :

Ans. We Manufacture Tailor –Made Furniture As Per Your Site, Which Includes Customization From Design To Size To Colour To Material To Finishes, Etc.
Ans. Yes, our executive will visit the site for measurements to make sure your space is utilized to its best capacity.
Ans. Yes, all products are tailor-made and you can completely customize our products according to your storage needs.
Ans. Yes, you can choose from the various shades and finishes available with us.
Ans. We manufacture CKD (Complete Knock Down) furniture which can be dismantled and reassembled.
Ans. We use laminates for the inside finish of the wardrobes for easy maintenance.

MATERIAL AND QUALITY :

Ans. We manufacture tailor –made furniture as per your site, which includes customization from design to size to colour to material to finishes, etc.
❱ Hardwood
❱ Pinewood
❱ MDF Boards (Medium Density Fibre board)
❱ HDF (High Density Fibre Board)
❱ PLPB (Pre-Laminated Particle Board)
Ans. We use hardware from the top leading hardware companies in the world such as Hettich, Hafele, Ebco, etc.
Ans. We are highly “quality-conscious”, and we use all hardware such as hinges, channels, locks, even hanger rods, joinery fittings, etc. and screws as well from the top leading hardware companies in the world such as Hettich, Hafele, Ebco, etc.

ORDERS :

Ans. There is no minimum order value neither there is a maximum limit.
Ans. We do not accept verbal orders. We follow OPS (order processing system) wherein we provide detailed shop drawings to the customers for their approval. click here
Ans. We follow OPS (order processing system) click here
Ans. No. All furniture is made at the factory as per your approved drawings. You can sit back and relax while your beautiful furniture gets ready at the factory.
Ans. After manufacturing, we assemble the products to check whether it is exactly as per your approved drawings, which is the time you can come to the factory to see your products.

DELIVERY AND PAYMENTS :

Ans. The delivery period may vary depending on the products from 30 to 60 working days after final approval. The date of approval shall be counted from the date of signature on final drawings or payment made as per the stages, whichever is later.
Ans. We do not accept cash. You can pay through credit card, debit card, cheque or any other digital form of transaction.
Ans. Yes. We have a tie-up with finance lending companies such as Bajaj Finserv Ltd, Kotak Mahindra Bank, etc., which provide various suitable schemes for the customers.

SERVICE AND WARRANTY :

Ans. Yes, we provide after-sales services.
Ans. Yes. All services like consultation, visits, assembly and after-sales are available on weekends and public holidays. Please check our timings and weekly offs. *T&C apply click here
Ans. Yes, you can place an order for the particular part or panel at applicable charges, without the need for replacing the entire unit.
Ans. We provide baskets manufactured by Hettich, which comes with 10 years antirust warranty.

ABOUT LINUS :

Ans. The main features of our products are 100% customization, Machine-made high quality furniture in our own factory, and no work on site, along with attractions such as one stop interior solutions, where all services are available under one roof, professional approach, and prompt after-sales service. click here
Ans. Yes, we provide complete interior solutions, as we have our in-house design team who will help you with your designing needs and we have a skilled team to execute it within a scheduled time frame. click here
Ans. We have 2 display-cum-retail showrooms at Dombivali and Thane-Mankoli. click here
Ans. Yes. We have our very own three-storied factory spread across 9000 sq.ft area. We have a set-up of CNC machines which are imported from Germany, Austria and Italy. All woodworking processes such as cutting, moulding, post forming, laminate pressing, edge banding and drilling are carried out through this set-up.
Ans. We welcome students, interns and faculty to see our factory and our production process for case-study.

For any query feel free to call on +9223550116 / +9223550111